Hand in Hand’s Three Step Approach:

Consultation - A Registered Nurse (RN) along with our Director will complete the initial assessment. We will review a client's needs through discussions with involved family members and, when necessary, consultations with physician(s), social workers, hospitals, or nursing home staff.

  • Create - Our RN and our Director will work closely with the family and the individual to develop an individualized, customized care plan based on the client's daily needs. We match these needs to the best possible caregiver and develop a routine that works best for everyone. 
  • Communicate - Communication is vital to our process. We communicate with those who provide services on an ongoing basis. After a caregiver has been placed in your home, we continue to monitor progress through personalized contacts with our clients via telephone check-in, home visits and a daily communication log.  
  • Cost - Depending on the hours of care needed, home care can be much more affordable than nursing homes or other institutions.

At Hand in Hand, we believe that people of all ages deserve personalized care, respect and a broad range of living options. Our process provides just that, enabling people to live safely and happily in their own homes.  

Trust and Reliability

Our experienced professional caregivers are all screened, insured and bonded. Our caregivers are warm, caring, kind, understanding, capable professionals serving as Certified Nursing Assistants, Home Health Aides, Homemakers, and Companions. We only place caregivers who are able to meet the highest of standards. In order to maintain these standards throughout their services with you, we place only caregivers who possess the following attributes: work experience, professionalism, integrity and good moral character. These qualifications and attributes are verified through background checks, previous work references, as well as through continuous process of review encompassing client feedback and recommendations. This selection process is designed to provide you with exceptional care.  


Hand in Hand Senior Specialty Services of the Berkshires, Inc
88 Backman Avenue, Pittsfield, MA 01201
TOLL FREE (888) 448-2079 OR (413) 448-2079 FAX (413) 448-2073