Home Care
 
 Hand in Hand Senior Specialty Services of The Berkshires, Inc. 
 Hand in Hand Senior Specialty Services of The Berkshires, Inc. 
 Why use home care? 
 Contact Hand in Hand
 Hand in Hand Referral Letters 
 An Old Lady's Poem
Hand in Hand Senior Specialty Services of the Berkshires, Inc.

Page Contents:
What We Offer
Case Management Services
Our Staff
Home Care Explained
Trust and Reliability
Our Services

What Hand in Hand Home Care can offer your loved one:

Case Management Services

All clients have a case manager assigned to them. The case manager will coordinate all services provided to keep everything organized and as simple as possible. Many of our clients' and their family's physicians, attorneys and private social workers find this service extremely helpful in reducing the number of calls they receive regarding the elder's care. It is also beneficial to a client whose family lives out of state and cannot be involved with doctor's appointments, shopping, and other everyday needs.

Services Performed

  • Coordinate appointments, confirming staff schedules, follow up appointments with nurse
  • Ensure weekly food shopping is done
  • Coordinate all household needs, maintenance etc.
  • Meet with other professionals such as physicians, lawyers, social workers or guardians to update condition of client
  • Provide one central person to communicate with all persons involved in the care and comfort of the client
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    Our Staff

    Our staff is friendly, experienced, well-trained and highly skilled in their particular area of service. We screen all of our staff members using the most secure methods available to ensure quality of care and service to provide you with:  
     
  • Companions
  • HHA's (home health Aides)
  • PCA's (personal care attendants)
  • CNA's (certified nursing assistants)


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    Home Care Explained

    Home care encompasses a multitude of medical and personal services provided at home to a partially or fully dependent person. These services often make it possible for an individual toPersonal Care remain at home rather than enter a residential facility for extended recovery or long-term care.  
     

  • Healthcare -- physical and other rehabilitative therapy, medication monitoring
  • Personal Care -- assistance with personal hygiene, dressing, getting in and out of a bed or chair, bathing and exercise
  • Nutrition -- meal planning, cooking, meal delivery or meals at outside meal sites
  • Homemaking -- housekeeping, shopping, home repair service, household paperwork, and
  • Social and Safety Needs -- escort and reasonable local transportation services ie; local physician or grocery shopping,
    assistance with location of adaptive equipment, companions, telephone check, overall planning and program coordination service.

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    Trust and Reliability

    Our experienced professional caregivers are all screened, insured and bonded. Our caregivers are warm, caring, kind, understanding, capable professionals serving as Certified Nursing Assistants, Home Health Aides, Homemakers, and Companions. We only place caregivers who are able to meet the highest of standards. In order to maintain these standards throughout their services with you, we place only caregivers who possess the following attributes: work experience, professionalism, integrity and good moral character. These qualifications and attributes are verified through background checks, previous work references, as well as through continuous process of review encompassing client feedback and recommendations. This selection process is designed to provide you with exceptional care.
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    Our Services

    We help with:

  • Continuation of occupational and physical therapy
  • Bathing and dressing assistance
  • Shopping (food and gift shopping) and errands
  • Meal preparation and nutritional guidance
  • Laundry
  • Medication reminders
  • Reasonable Local Transportation
  • Light housekeeping
  • Development of functional home space
  • Assistance with daily correspondence
  • Prompt and responsive assistance in:

  • Arrangement and coordination of caregivers
  • Reliable & consistant staffing (3-24 hours a day as needed)
  • Sensitive companionship and friendly conversation
  • Long or short-term care
  • Telephone reassurance


  • Long or short-term travel companions may also be provided as a separate service at an additonal rate.


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